To provide you with better service, iDOC Telemedicine will be undergoing a major restructuring project on our back-end server. As such, iOS and Mac OS devices will not be able to access our Telemedicine system over the next 2 weeks (6 Oct – 17 Oct). However, our system is still available for use on Android or Windows devices. Please be informed of this temporary downtime in the meantime.
We will post another announcement should the system access be restored prior to 17 Oct.
We apologise for the inconvenience, and we look forward to providing you with our improved telehealth system.
We are offering service on serology testing and updating of overseas COVID-19 vaccination records into National Immunization Registry (NIR). This test cost $50-65 depending on the type of vaccine you received overseas.
We will perform the appropriate serology testing to confirm that you have undergone effective vaccination. The report will indicate a Positive (reactive) or Negative (non- reactive) result.
A positive serology result implies that you have undergone an effective vaccination and your vaccination record will be ingested into National Immunisation Registry (NIR). It takes 1 to 2 weeks for the TraceTogether (TT) app to be updated.
A negative serology result implies that the overseas vaccination was not effective and may not protect from COVID-19 infection. We advise that you take the vaccination in Singapore by checking your eligibility and registering at https://preregister.vaccine.gov.sg or call the MOH COVID-19 hotline at 1800-333-9999 for assistance.