iDOC Clinic and Telemedicine Service: Public Holiday Notice

Please note that our clinics will be closed and telemedicine system will not be available on the following PH:

15th AprilGood Friday (Friday)
1st MayLabour Day (Sunday)
3rd MayHari Raya Puasa (Tuesday)

Appointments are strongly recommended. You may book your telemedicine appointment slots via this link.

We apologise for any inconvenience caused.

Major Back-End Restructuring Notice

To provide you with better service, iDOC Telemedicine will be undergoing a major restructuring project on our back-end server. As such, iOS and Mac OS devices will not be able to access our Telemedicine system over the next 2 weeks (6 Oct – 17 Oct). However, our system is still available for use on Android or Windows devices. Please be informed of this temporary downtime in the meantime.

We will post another announcement should the system access be restored prior to 17 Oct.

We apologise for the inconvenience, and we look forward to providing you with our improved telehealth system.

Thank you very much.

Recognizing Overseas COVID-19 Vaccinations

We are offering service on serology testing and updating of overseas COVID-19 vaccination records into National Immunization Registry (NIR). This test cost $50-65 depending on the type of vaccine you received overseas.

We will perform the appropriate serology testing to confirm that you have undergone effective vaccination. The report will indicate a Positive (reactive) or Negative (non- reactive) result.

A positive serology result implies that you have undergone an effective vaccination and your vaccination record will be ingested into National Immunisation Registry (NIR). It takes 1 to 2 weeks for the TraceTogether (TT) app to be updated.

A negative serology result implies that the overseas vaccination was not effective and may not protect from COVID-19 infection. We advise that you take the vaccination in Singapore by checking your eligibility and registering at https://preregister.vaccine.gov.sg or call the MOH COVID-19 hotline at 1800-333-9999 for assistance.

If your vaccination status is not updated after 1 to 2 weeks, you may submit a query to the TT team in charge at https://go.gov.sg/vax-status-query.

疫苗接种血清学检测信息手册

请在登记时向我们的工作人员出示您的新加坡身份证、海外身份证件和疫苗接种证明。

我们将进行适当的血清学检测,以确认您已接种有效疫苗。报告会显示阳性(反应性)或阴性(非反应性)结果。

血清学阳性结果意味着您已经接种了有效的疫苗,您的疫苗接种记录将被纳入国家免疫登记处。合力追踪应用更新需要一到两周的时间。

阴性血清学结果意味着海外疫苗接种无效,可能无法预防COVID-19 感染。我们建议您在新加坡接种疫苗,检查您的资格并在 https://preregister.vaccine.gov.sg 上注册或拨打卫生部COVID-19 热线1800-333-9999 寻求帮助。

如果您的疫苗接种记录在一到两后没有更新,您可以向合力追踪负责团队提交查询: https://go.gov.sg/vax-status-query.