Hong Kah Point Branch and Telemedicine Service: Limited Service on 4 May 2022

Please take note that our Jurong West branch will be closed for clinic consultation due to stock take of prescription medications. Retail, administrative services and travel related PDT (ART and PCR) will continue to run till 1815 by appointment basis. You may book here (opens in new tab).

Telemedicine services will be affected.

Hougang Clinic will resume service as usual on 4 May 2022.

We apologise for any inconvenience caused.

Hong Kah Point Branch and Telemedicine Service: Afternoon Closure on Short Notice 27 April 2022

Please take note that our Jurong West branch will be closed for clinic consultation after 12.30 PM on short notice due to staff falling ill. Retail, administrative services and travel related PDT (ART and PCR) will continue to run.

Telemedicine services will be affected.

We apologise for any inconvenience caused.

Hougang Branch and Telemedicine Service: Closure on Short Notice 24 Feb

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Please take note that our Hougang branch will be closed early at 5.30 PM on short notice due to staff falling ill.

All appointment cases will be seen. However walk-in cases will not be accepted.

Telemedicine services will be affected. We apologise for any inconvenience caused.

Major Back-End Restructuring Notice

To provide you with better service, iDOC Telemedicine will be undergoing a major restructuring project on our back-end server. As such, iOS and Mac OS devices will not be able to access our Telemedicine system over the next 2 weeks (6 Oct – 17 Oct). However, our system is still available for use on Android or Windows devices. Please be informed of this temporary downtime in the meantime.

We will post another announcement should the system access be restored prior to 17 Oct.

We apologise for the inconvenience, and we look forward to providing you with our improved telehealth system.

Thank you very much.