iDOC Clinic and Telemedicine Service: Public Holiday Notice

anonymous person near burning candles at night

Please note that our clinics will be closed and telemedicine system will not be available on the following PH:

15 MayVesak Day (Sunday) – Both Clinics Closed
16 MayPublic Holiday (Monday) РHong Kah Clinic Open AM, Hougang Clinic Closed
17 MayResume Full Services (Tuesday)

Appointments are strongly recommended. You may book your telemedicine appointment slots via this link.

We apologise for any inconvenience caused.

iDOC Clinic and Telemedicine Service: Public Holiday Notice

Please note that our clinics will be closed and telemedicine system will not be available on the following PH:

15th AprilGood Friday (Friday)
1st MayLabour Day (Sunday)
3rd MayHari Raya Puasa (Tuesday)

Appointments are strongly recommended. You may book your telemedicine appointment slots via this link.

We apologise for any inconvenience caused.

Happy national day

Please note our operating hours. Telemedicine timings will be affected.


Hougang Green

The Hougang clinic will be closed on National Day.

DateHours
9 Aug 2021Closed
10 Aug 2021Standard Hours

Hong Kah Point (Jurong West)

DateHours
9 Aug 20210830-1230 (PH Hours)
10 Aug 2021Standard Hours

Refer to our contact page for our standard operating hours.

Major Upgrade to our Telemedicine Service.

Our telemedicine service has undergone a major upgrade including an integrated chronic disease management program. You may now preview and access certain features that are provided by our EasyCare team. Some features are available only to members/corporate partners.

If you encounter any bugs, please let us know here.

Online Telemedicine Triage Tool

Doctors will invariably make mistakes because they are human. However, a doctor with the help of data analyses, AI and IT assistance will make less mistakes than one without such leverage.

Our new online triage tool is designed to help you determine if your condition is suitable for telemedicine. At the moment, we turn away about 1 in 10 patients. By using our online tool, this can reduce the chance of being turned away. Moreover, if your condition is not suitable for telemedicine, the tool can help redirect you to make an appointment online at a physical clinic too. The questions answered during the triage will be forwarded to the doctor you are seeing. We will be expanding this service to other partner clinics around the island over the next 1-2 months.

The more you use the tool, the more we can evaluate your anonymised data and improve our triage tool further! Click here to begin!