Operating Hours

Public Holidays0830-1300

Unity Telebooths

Alternatively you may visit our telebooths at selected Unity Pharmacies:

  • Ang Mo Kio Hub
  • Hyper Jurong Point
  • Tampines One
  • Thomson Plaza
  • Northpoint City
Just approach the pharmacist to find out more.
Our telemedical station times may vary depending on the dispensing hours of the pharmacy. Please refer to the dispensing hours of the individual pharmacies.

Consultation Cost

General Public


SAFRA Members and Family


A small delivery fee of $3 may be charged. 

Cardholders and Family Members

online medical service provided by

Telemedicine: Simple Instructions

1) Register and Login

Select Partner Portal, click on the ‘SAFRA’ icon and register an account. Have your SAFRA card ready.

2) Consult Our Doctor

Our doctor will be ready to answer any questions you have and formulate a treatment plan for you.

3) MC and Prescription

An email will be sent to you containing your MC (up to 1 day) and prescription after payment is made.

4) Collection/Delivery

Arrange delivery or collect at any iDOC Clinic or selected Unity Pharmacy.


Don’t need to see a doctor? Try visiting our online store at https://idoc.sg/store

Your medical supplies will be delivered to your door step within 2-3 working days. We also offer same- and next-day delivery if required. Checkout using SAFRA301151 for corporate rate.

General sales medications

Personal Care items


Medical devices


Orders worth <$15


Orders worth $15.00 – $44.99


Orders worth >45

No delivery fee

Corporate Partner Prices: Use code NTU301151

Because your health and time matters!

iDOC Clinic is able to view your health records from the National Electronic Health Record Singapore (NEHR). This allows us to view your records from NEHR approved institutions (Govt Hosp and Polyclinics). This is used during our normal and telemedical consults. 

Note: Only your doctor is able to see your records on NEHR.