Online Platform Services
Telemedicine
Need medications but don’t have the spare time? Consult our doctor online and we will have medications/MC delivered to your workplace or home !
Upload Files and Images
Using the telemedicine chat, you may upload images or take a picture from your smart phone. You can also upload files from your previous blood tests for our doctor to review.
e-Referrals*
If your condition requires a specialist review, we can do a direct e-Referral after arranging the necessary imaging and blood tests, reducing the need for repeated trips.
Health Tracking*
Send us your data from your health devices for analysis and receive a detailed report within 24 hours.
Chronic Disease Management
Have chronic medications delivered to your door step. Screening can also be done from your very own home or office and our care coordinator will remind you on follow-up dates.
Care Coordination*
Be assigned a care coordinator who will handle all your referrals and chronic medication orders.
OTP Secure Log-in*
Sign securely using our system and even if your password is stolen, your health records are kept separately and require an OTP to access. Health records are only kept online for subscribers. Non-subscribers can request a copy of their records from the clinic.
* The following are for subscribers or customers with EasyCare Corporate coverage only. The other services are available to the general public without subscription under our telemedicine platform.
Clinic Support
Online Reservations
Book appointments online and cancel anytime, all through a simple web interface.
Virtual Queue
Queue from home, and an SMS will be sent to you before your turn. Less time in the clinic means more time resting comfortably.
Electronic Records
We store a copy of your electronic records in our clinic. We can reprint and email the file to you anytime. Alternatively,
Online Messaging
Ask us anything on Facebook chat or through our Corporate Whatsapp line and we will reply ASAP.
NEHR Access
Our clinic is able to view your medical records from NEHR approved institutions (such as Govt Hosp and Polyclinics) with your permission.
Independent Systems
ePharmacy
Shop online for over-the-counter medications, supplements and healthcare devices. Delivery in 1-3 working days.
Data Analytics and AI
We are able to process data to assist in improving medical service and manage patient flow. Our team members have experience with AI diagnostic systems such as in image classification and decision trees.
Telebooth
A mobile booth where telemedicine can be used. Comes with blood pressure machine, thermometer and a hand sanitiser.
Online Triage Service
Answer a few questions to check if you are suitable for telemedicine.